The ability to accurately define a problem is key to finding a solution. At our firm, we recognize the criticality of diagnostic work in achieving successful outcomes. Our approach combines a variety of methods, including customized questionnaires, structured interviews, exploratory interviews, and focus group discussions (FGDs), to gain a comprehensive understanding of the issues at hand.

Structured interviews enable efficient data gathering and processing from a large number of respondents. Semi-structured interviews, on the other hand, allow us to delve deeper into the perspectives of key stakeholders. FGDs serve two purposes: firstly, they provide an inclusive and diverse perspective by bringing together representatives from various stakeholder groups, and secondly, they facilitate creative problem-solving and action planning, ensuring that every stakeholder’s voice is heard in the co-creation of solutions.

When necessary, we employ reliable and culturally validated psychological tests to measure psychometric attributes. These tests have been rigorously tested and proven effective in providing valuable insights.

Throughout this process, our guiding principle is the “why-why analysis,” which aims to uncover the root cause of the problem. By utilizing this mix of tools, we gather comprehensive data that enables us to develop a 360-degree view of the issue at hand. Subsequently, we collaborate closely with key stakeholders to design interventions and implementation plans that address the identified challenges.

It’s worth emphasizing that our systematic and systemic approach has consistently led to sustainable resolutions for the issues we encounter.

By employing our comprehensive diagnostic methods, we can provide you with the insights necessary to develop effective solutions. Let us help you address your challenges and achieve long-lasting results.